Turn more of your visitors into paying customers. Sadly in 2020 eCom stores globally only achieved an average 5 - 10% visitor conversion rate. The remaining 90% of their traffic increased marketing costs with zero revenue and no sales.
At bitfiner we see three key areas where eCom businesses lose customers.
Confusing homepages that fail to capture and keep visitor attention.
Hard to navigate product pages that make it difficult for customers to find what they are looking for.
Checkout pages that make shipping and payment info needlessly complicated.
The shopping experience tends to be extremely painful on mobile sites.
BitFiner’s Growth Audit helps eCom businesses raise store revenue and marketing ROI by converting more visitors into paying customers. Our 8-step audit allows our clients (300k to over 100 million euros annual revenue) to optimize their stores with increased revenue and profitability in mind.
We get to know your business’s goals, objectives, and challenges by talking to your key stakeholders. And most of all your customer support, or even warehouse manager.
Using a data-driven approach, we ask your customers for specific feedback on their user experience.
Combining the findings of steps 1 and 2 with your business and technical data, we perform an in-depth analysis of your current revenue and profit streams.
Our UX and conversion experts review your site page by page and cross-check it against 300+ battle-tested UX guidelines—page by page, device by device.
Like step 3, we combine all gathered data so far and boil it down to key and identifiable optimization points.
We build a prioritized, step-by-step optimization roadmap that allows you to make high ROI changes immediately.
Following the roadmap, we create clear and actionable optimization solutions that you can implement.
We put it all together in a thorough, easy-to-follow action report, which we present to you via a video call.
Say your annual revenue is 1M currently, and taking the audit helps you raise that number by 8-15%, which would mean an annual revenue boost of 80,00 - 150,000. (This quick calculation represents the average results of our clients.)
We analyze your eCom store and listen to you to understand your clients, products. Then we create a personal conversion growth plan.
We get to work and audit your site usability, technical setup, design, marketing and more. All this to build a 50+ page, ROI prioritised plan for you.
Once finished (within two weeks), we present our findings to you, walk step by step through our report and help you start optimizing your site.
eCom businesses caught up in daily operations often lack time to analyze and optimize their customer flow. Our growth audit allows you to stay focused on your day-to-day tasks while identifying potential growth areas.
We first listen to you and learn more about your business, your products, and your customers. Then we perform technical analysis, UX audit your site from the homepage to checkout, and interview your team. These are just the first steps of our audit.
After a 360 degree audit and a thorough analysis, we present you with a step-by-step framework that allows you to optimize your store prioritized by ROI and potential revenue growth.
Over 10 international
awards and high recognitions is a solid pat on the shoulder
The sales and AOV growth frameworks can be implemented on any eCom platform. You get optimization steps that are adaptable, possible to implement, and generate high ROI.